Hello!
Due to the Covid-19 pandemic our clinic has implemented some new protocols that you need to know about prior to your visit to one of our clinics.
No clients are permitted inside the clinic. This is to protect clients and staff who have family members that have serious health issues and are considered vulnerable.
Mulgrave clinic
When you arrive at the main clinic please park in the turning circle located at the front entrance of our clinic.
Call the clinic on 9545 0103 and let the nurse know you have arrived.
Please wait either in your car or near your car.
Travelling clinics
When you arrive at one of our travelling clinics please park as close to the front entrance as safely possible.
Call the main MEV clinic on 9545 0103 and let the MEV nurse know you have arrived. Please specify you are at our travelling clinic. Please wait either in your car or near your car.
When the specialist is ready to see your pet
They will meet you at your car, take a history and your pet.
If standing outside your vehicle please comply with the 1.5m social distancing rule.
The specialist will perform the examination with a nurse assisting. Don't worry! Your pet will get lots of cuddles and attention during their visit. You have the option of being on speaker phone during the consultation and we will be sure to call you if we have any questions.
Once the examination is complete you will be given all of the information about what we found, medications and/or prescriptions.
Payment can be made over the phone or at your car via EFTPOS/credit card. Where possible we ask that cash payments are avoided unless absolutely necessary.
MEV staff are taking precautions regarding sanitation between patients, with hand washing, and wiping down surfaces and EFTPOS machines. We are also wearing face masks as a precautionary measure.
Thank you for your understanding.
Melbourne EyeVet Team
Chloë, Anu, Hayley, Gemma, Bron, Alyssa, George, Kelly, Elisha, Jess and Casey.
Due to the Covid-19 pandemic our clinic has implemented some new protocols that you need to know about prior to your visit to one of our clinics.
No clients are permitted inside the clinic. This is to protect clients and staff who have family members that have serious health issues and are considered vulnerable.
Mulgrave clinic
When you arrive at the main clinic please park in the turning circle located at the front entrance of our clinic.
Call the clinic on 9545 0103 and let the nurse know you have arrived.
Please wait either in your car or near your car.
Travelling clinics
When you arrive at one of our travelling clinics please park as close to the front entrance as safely possible.
Call the main MEV clinic on 9545 0103 and let the MEV nurse know you have arrived. Please specify you are at our travelling clinic. Please wait either in your car or near your car.
When the specialist is ready to see your pet
They will meet you at your car, take a history and your pet.
If standing outside your vehicle please comply with the 1.5m social distancing rule.
The specialist will perform the examination with a nurse assisting. Don't worry! Your pet will get lots of cuddles and attention during their visit. You have the option of being on speaker phone during the consultation and we will be sure to call you if we have any questions.
Once the examination is complete you will be given all of the information about what we found, medications and/or prescriptions.
Payment can be made over the phone or at your car via EFTPOS/credit card. Where possible we ask that cash payments are avoided unless absolutely necessary.
MEV staff are taking precautions regarding sanitation between patients, with hand washing, and wiping down surfaces and EFTPOS machines. We are also wearing face masks as a precautionary measure.
Thank you for your understanding.
Melbourne EyeVet Team
Chloë, Anu, Hayley, Gemma, Bron, Alyssa, George, Kelly, Elisha, Jess and Casey.